Support

Need help with Haul? We're here for you.

Get in touch

Have a question, found a bug, or want to share feedback? Send us an email and we'll get back to you as soon as possible.

haulapp.com@gmail.com

Frequently Asked Questions

How does Haul work?

Take a screenshot of any outfit you see on Instagram, TikTok, or anywhere else. Share the screenshot to Haul using the iOS share sheet. Our AI identifies every clothing item and finds matching products from over 1000 online stores.

How do I use the Share Extension?

After taking a screenshot, tap the share button and look for Haul in the share sheet. If you don't see it, scroll right and tap "More" to enable it. Once set up, sharing to Haul takes just one tap.

Why can't Haul identify an item?

Haul works best with clear, well-lit photos where clothing items are visible. Very small items, unusual angles, or low-quality screenshots may be harder to identify. Try sharing a clearer screenshot for better results.

Is Haul free?

Yes, Haul is completely free to use. No ads, no subscription, no hidden costs.

How do I delete my account?

Open Haul, go to Settings (gear icon), scroll down and tap "Delete Account". This will permanently delete your account and all associated data including scan history, favorites, and price alerts.

Does Haul sell my data?

No. We never sell your personal data. Your screenshots are used only to identify clothing items. See our Privacy Policy for full details.